Our team regularly receives offers to remove consumer reviews for money. We do not remove reviews for money, whether positive or negative to keep the integrity of our website. Please support us to help maintain our independence and integrity.
Coming Soon
This feature is currently under development. To learn more about the ways to appreciate the reviewer please visit www.realthanks.com
Monroe And Main
Reviews Chart
1
ISSUE RESOLVED
212
TOTAL REVIEWS
14.5K
CLAIMED LOSSES
51.2K
PAGE VIEWS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
WORST CUSTOMER SERVICE EVER!! I ordered items for Christmas presents in the first week of December. Some items I received but most of my order is sitting in a Fed Ex warehouse. I called Fed Ex and my called was answered from someone possibly in China who had no clue...
View full review
1 comment
MonroeandMainCares
#1965968
We are sorry to hear this. Please email us at socialcs@sccompanies.com with your contact information so we can look into this for you
ID
Service
Monroe And Main Shipping Service
Pros
- No pros
Cons
- Lie to potential consumers
Loss
$75
Preferred solution
Let the company propose a solution
Dont do business with this company! If possible I would rate this company a minus number. Never heard of any of your companies (except Montgomery Wards) prior to this fraudulent account. I have never owned an account with any of your companies, yet Seventh Avenue has,...
View full review
1 comment
MonroeandMainCares
#1988454
We are sorry to hear this. Please email us at socialcs@sccompanies.com with your contact information so we can look into this for you
ID
Preferred solution
Remove this Account from my credit profile. This is a fraudulent Account
The statements are not clear! They keep changing total amount due! I received a bill in January
The statements are not clear! They keep changing total amount due! I received a bill in January due 2/15 I received a late notice letter yesterday for the amount due on 2/15! I have never been late, I always send more than the minimum due. Why aren't my payments ever reflected on my bill??? According to my records I am paid in full. What type of scam are you running! Do not
User's recommendation: Never use this company! Call the BBB and report them, I am.
1 comment
ID
Product
Monroe And Main Account
Cons
- Customer service and billing
Preferred solution
Clear and close my paid in full account! Without fake penalties
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Update by user Feb 03
Company fixed the issue and I have been provided with full refund. A woman named Roberta help resolve my issue.
I will call it the 4 R! Roberta, Refunded the account, Resolved the problem and gave me the Respect that I deserve! She listened and I appreciate that. I will order again but before I do I want to see who is shipping the items.
Thank You to this site. I got to blow off some steam and solve the problem. Good Luck to everyone else.
Thank You again. Kathleen.
Original review posted by user Feb 01
Return producer using there label. The customer service rep could take the time and tell you that your returned items are sitting in a warehouse and maybe it will get delivered back. Never use prepaid postage return label again. Product I bought was cheap and looked...
1 comment
MonroeandMainCares
#1978833
We are sorry for any inconvenience we may have caused. Please email us at socialcs@sccompanies.com with your contact information so we can look into this for you.
Resolved
ID
Loss
$176
Preferred solution
I want a refund and find a better carrier service.
Unfair payment
Still billed for returned item for shipping and handling.
User's recommendation: Be aware if you return item. you will be still pay for shipping and handling.
1 comment
ID
Location
Hialeah, Florida
Dishonesty
I ordered from this company for years, my last order they billed to old address n shipped to my new address. I asked them to correct things and they would not REFUSED, all they did was to make a new account number sending the statements to an address I havent lived at for 4 years. I waited for the item to show on my statement is how I learnt of there DISHONESTLY
User's recommendation: Dont purchase from this company they are dishonest.
1 comment
ID
Location
Charleston, Tennessee
PissedConsumer.com fights for consumer rights
Randomly running people’s credit!!
I DO NOT, NOR HAVE I EVER HAD AN ACCT WITH THESE PPL! THEY END UP ON MY CREDIT REPORT AS ME OWING THEM MONEY!!! I GOT THAT STRAIGHT,THEY CLAIM THEY SENT ME A CATALOG AND SOMEONE ORDERED FROM IT..... BS!!! NOW A FEW MONTHS LATER.... THEY ARE CHECKING MY CREDIT!!!!! I DONT KNOW HOW THEY GOT MY SOCIAL SECURITY NUMBER AT ALL!!! YOU ARE A *** FRAUD!!!!! I WILL BE REPORTING YOU!!!!!! IDENTIFY THEFT!
User's recommendation: SHOP AT MACYS!!!!!
1 comment
ID
Location
Washington, District Of Columbia
Cons
- Dishonest company policies designed to rip the customer off
- Lie to potential consumers
- Sell customers info and employee purchase under other names
Monroe And Main deceived me gave credit approved my order and then asked for a hundred dollar down payment been paying. On time every month
Monroe And Main deceived me
User's recommendation: Be careful.
1 comment
ID
Location
Alpharetta, Georgia
To check on a exchange
Keep calling doesnt go through
1 comment
ID
Location
Smyrna, Georgia
A customer should not be charged to send merchandise back.
I was charged a shipping fee to return my merchandise back an after they credited my account for the merchandise,they still charged me for both shipping to an fro. Its a scam,dont order from Monroe an Main.The return label was included with the merchandise,which i used for the return,but then I got charged for using it. Completely wrong. I have never been charged from any company for returned merchandise. So now they have charged me $35.59 for both shipping's.
User's recommendation: Dont order from these people!
1 comment
ID
Service
Monroe And Main Shipping Service
Pros
- No pros
Cons
- Returns stink
- Horrible return policy
Loss
$35
Preferred solution
Full refund
Companies Similar to Monroe And Main
Wrong shoes and size
I did not order these shoes but the shoes I did order is easy street .mule#mg63183 tobacco.an not #wa740413clasique camlo pump
User's recommendation: make sure order is correct before shipping.
1 comment
ID
Service
Monroe And Main Shipping Service
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnwarranted bills
I paid the last payment due of 58.92 in full on 9/7/2020. I got yet another bill today 10/ 13/2020 for 11.64. I am *** full of paying off bills with you people only to get another bill the next month. I have paid for the crap I ordered 10 times over with all of these extra bills. You need to talk to your accounting staff about trying to fleece money out of customers who have paid their bills. I will never shop this crooked company again. Anymore bills will simply go into the trash,
User's recommendation: Do not buy from this company unless you are willing to keep paying after you’ve paid your bill off.
1 comment
ID
Pros
- No pros
- Nobe
Cons
- Shady billing practices
Preferred solution
Take me off the mailing list, cancel my account and quit sending me bills I don’t owe.
Can't reach them to straighten out a letter of denied credit
Received catalog with credit approval, placed order, waited a month then received a letter of denial. Their reason was wrong as I have not established credit with them before this. Told me to pay for 100% of the order and send in payment. The remittance form says--amount due--$0.00 Please pay $0.00 So I called their number and was told their mailbox is full. I called again and was told they have a high volume of calls and to write them. I wrote them and was told it can't be sent as there is a problem with their site server. Bad company to deal with. Am glad they denied me. They sound like they don't care about communication with their customers. Are they BBB accredited?
User's recommendation: Stay clear! You will have problems reaching them if unsatisfied with your purchase.
1 comment
ID
Location
Spokane, Washington
Still waiting for my return lable
I had to call back 2nd time to check on the return labels I had been waiting for, so the rep said she would send them out again don't understand why I didn't receive them the first time, so right now I am still waiting for return labels
1 comment
ID
Location
New Brunswick, New Jersey
Return policy
I ordered two items separately and returned both in one box and I was charged $30 as they deduct that from the amount credited to your account plus a label return fee and finance charges! So I have no items but a bill for $30!! Ill never order from them again!
1 comment
ID
Cons
- Horrible return policy
Loss
$30
Return & mo pyment
I returned the bras in the beginning of Aug. Surely u dont expect a payment on the 31.
1 comment
ID
Location
Los Angeles, California
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
We are sorry to hear this. Please email us at socialcs@sccompanies.com with your contact information so we can look into this for you