filters
state:
Show
city:
Show
product:
Show
Show

Monroe And Main - Worst customer service in recent memory

I placed an order earlier on the day. Received an email notification of my order being shipped where I saw a picture of blouse I didn’t order. I immediately contacted the company and they were unwilling to make it right and wouldn’t compensate me for the error. Never even apologized for the error. Worst customer service experience I can recall in recent memory
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1302223
I returned two pair of sandals I ordered because they were not as described. They were cheaply made and ill fitting. I later was checking my account and balance and orders- making sure everything was correct, and I noticed that I had only received a partial credit for...
Read more
#1298884
Show

Monroe And Main - MADD customer

Payed extra for my order to be delivered by a certain date NO order showed up! Try to call the 800 number and all I got was add and a hang up
1.6
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1273956
Absolutely absurd!!! I ordered a swimsuit, apparently it didnt come with the bottom and i was fit to be tied that just the top cost $69.99. So i sent it back the very next day, of course, using their return label. Now a month later i get a bill for $22.57. What!?! So...
Read more
1.0
#1267640
Show

Monroe And Main - Horrible

tried several times to make the call finally get through ....lady helping me was moving at a snails pace the call dropped and I never got the information i needed
2.6
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1260792
I ordered a dress from the website a few months ago. Online, the dress appeared to be a good quality dress. I recieved the dress in a timely manner but to my surprise, the dress was a stretchy material, very thin, and the quality was very cheap! I was sooooo...
Read more
Product
#1251638
I only have one complaint about this company and that is that they do NOT report accounts in good standing to any of the credit bureaus! They ONLY report BAD DEBT ACCOUNTS. I built up my credit line from 250 to 1200 with a present balance of 0. I also have a Seventh...
Read more
Anonymous
Beverly Cox

I have had no problems with this company, found the clothes to be of good material. Just ordered more clothing and my boot leg leggings that I order from there, Love them, got...

4.4
#1246089
Show

Monroe And Main - TOTALLY SURPRISED

Monroe And Main - TOTALLY SURPRISED
Monroe And Main - TOTALLY SURPRISED
I just got my order today (shoes) and to my surprise they were not in a shoe box & they looked as if they may have been worn...I NEVER EVER had this type of situation with MONROE & MAIN
2.0
Details
Advertised vs Delivered
Delivery Service
Price Affordability
Product or Service Quality
Turnaround Time
Product
#1241028
Two months ago I ordered a blouse and a brassiere. Neither item fit. The blouse was way too large and the undergarment too small. The blouse arrived first and I returned it within a week using their return label. The bra arrived a couple of weeks later. I returned it...
Read more
Anonymous
Anonymous

THE SAME SITUATION WITH ME I PLACED A ORDER AND RETURNED BOTH ITEMS WITHIN DAYS AND USED THE RETURN LABEL AND WAS SENT A BILL FOR $33.85 AND BECAUSE I HAVE NOT PAID THEM THAT ...

Anonymous
Ali

The $40 restocking fee is absolutely unreasonable under any circumstances. I'm curious what customer service said to you when you spoke to them, and did you ask to speak to a ...

Product
#1236940

Contact Monroe And Main

Mailing Address:
Monroe and Main, Inc.
1112 7th Avenue
Monroe, WI 53566-1364
USA
Phone:
(800) 727-9496
More

Monroe And Main Products and Services

All Monroe And Main Products
Place an order 02/04/2018,received on 02/14/2018. 4 pants capris.Didnt fix,want to return them.Called Monroe and Main. On 02/14/18,03/01/18,02/13/18 and still they dont send the labels for me to return the items.I am planning to hire an attorney. My accou t #...
Read more
1.0
#1215200