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Thank you to all the folks who took the time (which they shouldn't have had to do!) to expose this company. You have saved e a lot of headaches, heart aches, and lost time as I was considering ordering from their nice looking catalog I just received.

But now that you have made me aware of these ripoff, I won't be ordering a *** thing from them, and will also consider not ordering ever again from their affiliates (Wards - I'm looking at you - I thought your shipping charges were outrageous, with Seventh Ave not far behind).

I will be WARNING others of these ripoffs of hard working folks, and those who can least afford it. Shameful!

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Thanks for your warning!! Really appreciate it..

Guest

I agree. I noticed they don't have a return policy.

So I emailed them and asked them for it. They replied with return instructions. I asked again (this time stating I wanted specifics). This was their response "Any item may be returned for a refund, credit or exchange within 60 days (minus shipping and processing charges).

In addition, if you choose to use the prepaid shipping label the $7.95 or $8.95 will be charged to your account. We do not have a restocking fee." Uh, hello - the processing charge IS a restocking fee.

SO, if you use their pre-printed label you pay $8-9 just for the label. It's very misleading as it appears that's the charge for the shipping.

There is a shirt I like that is $70. If I buy it I'll pay $16 to have it shipped to me. Then if I return it I'll pay another $8 for the label (that cost them about 3 cents) + I'm assuming the same $16 shipping/processing charge. So it would cost me a potential $40 to try a shirt on that I may or may not like.

It's a shame that this company uses such predatory tactics as I think they could be highly successful as a reputable clothier.

Their style reminds me of Coldwater Creek, as do their prices. But CC has an actual return policy posted on their website.

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