Product: Monroe And Main Customer Care Clear all filters (8 of 8 reviews match)
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I recently had ordered three pieces of women's clothing and I ended up having to return two of the item's.So I go online to see about returning options and it says print label for free or ask for a mailed label and be charged, and no where did it ever say nor did I see...
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Monroe And Main Customer Care
#1070750
I have tried upon about six occasions to place an order.No one can answer questions, neither are they qualified to be attempting. I got men, with heavy accents. Yeah, that works for ordering ladies apparel. It was so frustrating that I said "I am hanging up now. I...
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1.0
Product
Monroe And Main Customer Care
I liked
  • Merchandise
#1060919
I have been a customer of Monroe and Main (and many of their other catalogs) for years. They must have recently been sold to someone else because their policies have changed, as well as their catalogs being updated and looking completely different then they did before....
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Monroe And Main Customer Care
#1022717
I ordered an item and returned it, they charged me 17.95.for S&H,.I paid to send it back for $7.74. I call the automated and they tell me I owe them $7.95 yet. All the phone nos. they have is just an automated answer and will not connect you to a customer serv,when it...
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1.6
Product
Monroe And Main Customer Care
#1004304
I never ordered or received anything from this Monroe & Main.Rec'd a bill for something that someone ordered. I have aent every bill back. Sent ltr to "LOSS PREVENTION" & find out now this is on my credit report! I can see by the low ratings & very unhappy customers on...
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Anonymous
Sandy Anders

Looking longingly at M&M catalog, but after reading these problems, think I'll spend my money elsewhere! Thanks, folks, for ur heads-up!

Anonymous
Herbie

Contact the attorney's general office for your state, they'll take care of the business side complaint. Then you need to write a letter and send it to all three credit bureau...

1.0
Product
Monroe And Main Customer Care
#974273
I attempted to contact someone on 10/18/16 about a charge on my account but unfortunately I paid the bill and now they are saying they cannot refund my money when I first called a young lady put me on hold for close to 30 min and then the phone went dead, my guess is...
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1.4
Product
Monroe And Main Customer Care
I didn't like
  • Customer service
  • Return policy
#938884

Monroe And Main Customer Care Review

#1001512
3.0
Details
Customer service at this and all affiliates ie Ginny's ,SeventhAve, Country Door.....assume they are the same call center....are uninformed,condescending and generally horrible....and supervisors are even worse.
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Exchange, Refund and Cancellation Policy

Monroe And Main Customer Care Review

#879158
I called to get a balance due for shipping some items back. They gave me the balance and I paid it. The next month I got an 11.00 late charge. She could have told me there was going to be a late charge and I would have paid it T that time! now I just got another bill for11.00 because THAT was plate.. Bull I won't pay it. It's dumb I paid 40.00 for return shipping to begin with!!! Scammers
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