Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time

I have been ordering from this company for time. At first I was pleased.

Not any longer. My latest order was just under $600. An order that most clothiers would be pleased to get. Monroe and Main however charged me a shipping and processing fee of $66.86.

When I called them they stated that the larger the order the higher the processing fee and that it was based on a percentage. I order from several companies like Chico's, Talbots, Northstyle, Macy's, etc. My experiences with them are quite different. First none of these companies do this.

They in fact will provide free shipping for large orders and sometimes even small orders. Most also provide free returns. I often will opt to pay for express shipping. With Monroe and Main this is worthless because they will take a week or longer at times to even process the order (after they have charged this unheard fee).

I'm through with this company. In addition to the above their quality has gotten very poor yet they charge the same prices as Chico's and Talbots who's quality remains high.

Good-bye to Monroe and Main. I'm sending them a letter today.

Review about: Monroe And Main Shipping Service.

Reason of review: Order processing issue.

I liked: Earlier clothing offerings.

I didn't like: Extremely high fee for shipping and processing.

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