Monroe And Main
Reviews and Complaints
Reviews Chart
0
ISSUES RESOLVED
44
Company responses
201
TOTAL REVIEWS
$14.2K
CLAIMED LOSSES
50.2K
PAGE VIEWS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew catalog and items are sold out, I'm very upset,
I upset new item and its sold out, I would understanding if it was on back order, but sold out, that just Simply Crazy. Item number WB774535 .You don't have it in any size. Wow
1 comment
ID
Preferred solution
Let the company propose a solution
Close my account
Hi my name is Beata Lewandowska my address is 5417 N. Melvina ave , Chicago IL.60630 my account nr ******6483 . I am out of the country. Please do not send me catalog any more .
1 comment
ID
Location
Krakow, Malopolskie
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible company
This company reported me to the credit bureau for being 120 days past due, which was not accurate, and ruined my credit!
User's recommendation: Do not use this company! They are a rip off!
1 comment
ID
Preferred solution
Remove my incorrect credit report
Update by user Mar 20
This incident occured at Free Tire Service Clinton hwy Knoxville Tn. Free Service is owned by Monroe, therefore this review is for you. The staff at Free Tire advised this customer they were aware of the misleading and dishonest internet advertising, but they are...
ID
Cons
- False advertisement
Loss
$200
Preferred solution
Stop misleading customers,, out the door price means all in to include taxes
Don't do it
The clothing is fine but when I placed an order online - like I have done for over a year, the system created a second account. When I logged in I couldn't see the account. It kept showing a zero balance. After several phone calls I was able to access the account that was now delinquent. I called to request they make a note on my account as I had never paid late before. Credit person very rude. The supervisor was nicer but this is bad business. I didn't ask for credit increase or a second account. However the nasty letters I got stated they did me a favor and now I was not holding up my part of the deal. I will pay off my account and not use again. I don't do business with companies that are shady in their business practices.
1 comment
ID
Pros
- Nice merchandise
Cons
- Customer service
Preferred solution
Apology
Disappointed
I was going to order from you all but after reading bad reviews I changed my mind.
1 comment
ID
Location
Warner Robins, Georgia
Since 2018, Ive tried to resolve issues with Ginnys, Monroe and main without any success. My credit have a fraud alert thats now been extended because more orders are issued and them sharing my information. I spoke to their corporate office which doesnt care to...
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1 comment
We are very sorry to hear this. Please send us an email at socialcs@sccompanies.com if we can assist you further.
ID
Cons
- Sell customers info and employee purchase under other names
Preferred solution
Closed accounts and remove fraudulent info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDont go there
I went for oil change and the manager at monroe was very rude and gave me an attitude. I been going there for over a year and I was treated disrespectfully. I wont go there anymore. I will take my service elsewhere. They kept telling me I needed this I needed that I went elsewhere to get it fixed cuz it was cheaper and I let them know he gave me an attitude and told me and I quote "why not take your vehicle to wherever you had work done and have them do your oil change?" Very *** Maybe they should hire people that actually have a nice attitude.
2 comments
ID
Preferred solution
Fire the ***
60 and older only
The stuff on this site is so overpriced and grandma like!!! I received this hundred dollar gift certificate in August of 17 as a wedding gift and still havent found anything until this day do you guys have another site or would someone want to buy a hundred dollar certificate for $75 thats how horrible the site is!!!!! Cancer6992@yahoo.com
1 comment
ID
Cons
- High price and grandma clothing
Reason of review
Grandma clothes do you have another site I can order from with this voucher
Don't shop with this company
Update by user Jan 06
My concern is how this could impact my credit rating. This company makes me extremely uneasy. The fact that I have such a difficult time getting through to a human being in customer service (extremely long wait times or the recording tells me to call back when call volume isn't so heavy) makes me very uneasy of doing business with this company.
Original review posted by user Jan 06
Many red flags. The claim my December payment was declined by the debit card I paid with but the money was in this account so the payment should have went through. I now cannot get online to find out anything because the website tells me my name and account number don't match. I am afraid this company may be one who deliberately posts payments late in order to make more money. (Yes, there are companies and banks that do that) I will pay this bill off and never order from Monroe and Main again.
1 comment
ID
Service
Monroe And Main Customer Care
Pros
- Loved the products
Cons
- I did not like
- Fees
- When you e-mail them
Reason of review
problem processing payment
Preferred solution
notify asap
Disappointed Xmas! 4 years Customer
My credit lines disappeared on Christmas shopping week! Ordered from Monroe and Main and Ashro online orders Dec. 20th...My Ashro order never reach its destination for Xmas but Monroe and Main did?! No one didn't even contact me from Ashro. There was no credit showing or to use on both accounts! My credit lines just disappeared! I paid on time every month for 4years. 2,000 estimates credit line just disappeared on both Accounts!
1 comment
ID
Pros
- Loved the products
- Nice metchandise
Reason of review
Credit lines missing
Loss
$4000
Preferred solution
Restore my credit line Monroe and Main & ASHRO accounts!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMaybe
If I have to return something I ordered... do I have to pay shipping. can it be returned by UPS
1 comment
ID
Pros
- Nice merchandise
- Nice metchandise
Cons
- It depends on return policy
Reason of review
Return, Exchange or Cancellation Policy
Beware
Just looking on the website and noticed that even though it is the holiday no coupons or free shipping is offered.
1 comment
ID
Location
Akron, Ohio
Do not purchase from this company
Purchased item - it was the wrong one, returned it but it look months for them to credit account. In the meantime, they continued to charge finance and late fees. Unscrupulous! Called numerous times, got the run around, put on hold or transferred back to main menu after talking to multiple people. Didn't believe it until it happened to me....
1 comment
ID
Location
Chicago, Illinois
Product
Monroe And Main Account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't buy anything expensive and return it
I bought a $70 coat and returned it. It only took 7 days to make it back to Monroe. I bought a $200 coat and returned it and it is taking more than 2 weeks. They keep saying it takes up to three weeks but beware when ordering anything expensive. They get to charge you a higher rate depending on your balance. Paying off account and will think twice before ordering again
1 comment
ID
Pros
- Merchandise
Cons
- Returns
- Inability to properly process return
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Consistency on returns
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