Monroe And Main
Reviews and Complaints
There is not enough information available to create the chart.
0 ISSUES RESOLVED
44 Company responses
201 TOTAL REVIEWS
$14.2K CLAIMED LOSSES
50.2K PAGE VIEWS
I don't know where to begin.....
I decided to glance at the catalog and I noticed a tunic I thought was pretty cute, so Iordered it. Delivery took quite awhile, but I have no compalints with that. Finally received and it was of poor quality and two sizes too big. Still ok, I just returned it(which of coarse I had to pay for). A few weeks later, I recieved A PURSE(????). I called customer service and he apologized, and sent me a return sticker so I did not have to pay for return postage..or so I thought. Two statement later (or is it three?) the statement finally shows the credit, but it also has a balnce of 23.00(which includes a late payment fee and interest, on what?..postage). I possessed their merchandise for about 1 day(tunic) and about 1 week(the purse) bcuz I was waiting for Customer service to send the so-called "free" returned postage sticker. They already charged me shipping and handling on my initial purchase, and now they want to charge me a late fee because they sent me merchandise I never purchased and it took them months to resolve? I gave Cust Serv a return tracking number and she said it wasn't enough numbers....what was I suppose to do, make one up..this is the number(I still have it)they gave me....I will not pay for this..not even if it is 5.00.
Saint Louis, Missouri
Monroe And Main Shipping Service
Monroe and Main
NEVER order from this company, I ordered 3 tops and one coat. Returned 2 tops and the coat was not to be shipped until Dec 12, 2012. They have charged me VERY high prices for returning the 2 tops and I am being way over charged. We need to sue these people they are frauds! Very poor qualify and are making their money by sending bogus items and then charging overly high shipping for shipping out and return shipping. Thieves and LIARS. Don't order ANYTHING from these theieves. You will regret it! Have to pay or it will hurt my credit! THIEVES!!!!!!!!!!!!!!!!!!!!!!!!
I opened an account with Monroe and Main back in April 2012. I ordered a top and jeans. The top came right away, but the jeans were placed on back order. When I received the top, I found it to be too big. I returned it immediately. It took a couple of months to receive...
Monroe And Main Account
Monroe and Main
I received a credit card from Monroe and main, I try to use it and ALWAYS, they say I need to pay have down, I have accounts with 6 of their sister stores and am always treated with respect and my orders are ALWAYS FILLED. I HAVE NEVER MISSED A PAYMENT ON ANY OF THESE ACCOUNTS>>> I emailed Monroe and Mains customers service, their response was,,,,, they could not do anything, WHY ARE THEY CALLED CUSTOMER SERVICE IF THEY CAN'T HELP THE CUSTOMER/.....I AM PISSED OFF AT MONROE AND MAIN, AND IF THEY DO NOT CORRECT THIS ISSUE,,,I WILL SEND THEIR USELESS CARD BACK........... ANNFIRST........
Monroe and main is full of ***
I ordered something from them and was not pleased with there 1919 clothing line. They sent me a bill for sending there unsatisfied items back and i have never had this problem with any clothing store before. I will never order anything else from them and i will not recommend anyone to shop with them Every.There customer service was horrible i told them to cancel my acct. and i was told o.k. Thats fine not I'm sorry for the misunderstanding are nothing it was like they did not even care wether i stayed with them are not so i dont care if they get paid are not.
Baton Rouge, Louisiana
Monroe And Main Clothing
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